Terms of Service

Last updated October 29, 2026

These terms govern your use of GLaDOS, operated by Aperture, Inc. By creating an account or using the service, you agree to them.

Your account

You must provide a valid email address and keep your sign-in credentials secure. You are responsible for all activity under your account.

One person, one account. Accounts, subscriptions and connection credentials may not be shared, resold or transferred unless your plan explicitly allows it (for example, Team plans).

Acceptable use

Use the service lawfully. You may not use it to send spam, distribute malware, attack or scan other networks, infringe intellectual property, or harm minors.

We may limit, suspend or terminate accounts that abuse the network, degrade service for others, or violate these terms.

Plans and payment

Paid plans are billed in advance for the period you select. Traffic quotas and features are as described on the plan at the time of purchase.

Refunds are handled case by case through support. Unused time or traffic is not otherwise refundable.

Service availability

We work to keep the network fast and reliable, but the service is provided “as is” without warranties of any kind. Nodes, routes and features may change or be unavailable from time to time.

Limitation of liability

To the extent permitted by law, Aperture, Inc. is not liable for indirect or consequential damages, and our total liability is limited to the amount you paid us in the three months before the claim.

Changes

We may update these terms. Material changes will be announced on the site or by email; continued use after they take effect means you accept them.

Questions? Open a support ticket and we'll get back to you.